Terms & Conditions – BrandGate®
Effective Date: 14 November 2026
Business Name: BrandGate®
Location: Ludhiana, Punjab, India
1. Introduction
Welcome to BrandGate®.
These Terms and Conditions govern access to and use of the BrandGate® website and the professional services offered by the company.
BrandGate® operates from Ludhiana, Punjab, India, providing digital marketing, artificial intelligence consultancy, website development, branding, advertising and business development services.
By accessing our website, submitting an enquiry or engaging our services, you acknowledge that you have read and understood these Terms and Conditions.
Where a separate written agreement exists between BrandGate® and a client, the specific terms of that agreement will govern the relevant project to the extent of any inconsistency.
2. Services Offered
BrandGate® offers professional services, including:
- Digital marketing strategy and consultancy.
- Search engine optimisation (SEO).
- Social media marketing and management.
- Performance marketing and paid advertising.
- Website development and digital experiences.
- Artificial intelligence consultancy and implementation.
- AI chatbot design, customisation and deployment.
- Branding, advertising and creative services.
- Content marketing and copywriting.
- Public relations and communication services.
- Business development and growth consultancy.
- WhatsApp and email marketing.
The availability, scope and pricing of individual services may vary according to client requirements.
3. Enquiries and Service Engagement
Submitting an enquiry through the BrandGate® website does not automatically establish a client relationship or guarantee service availability.
A professional engagement begins after the scope of work, pricing, deliverables, payment arrangements and other relevant terms have been mutually agreed upon.
BrandGate® reserves the right to decline projects that fall outside its capabilities, business scope or acceptable professional standards.
4. Pricing and Payments
Service pricing is determined according to the nature, complexity and requirements of each engagement.
Applicable charges and payment schedules are communicated through proposals, quotations, invoices or written agreements.
Clients are responsible for making payments according to the agreed terms.
Any additional work or change in project scope may involve additional charges, subject to prior agreement.
5. Client Responsibilities
Clients engaging BrandGate® agree to:
- Provide accurate and complete information.
- Supply necessary materials and approvals.
- Maintain authorised access to relevant business accounts and platforms.
- Respond to project communications within reasonable timelines.
- Ensure that all supplied materials are legally authorised for use.
- Make payments according to agreed schedules.
- Comply with applicable laws and platform policies.
BrandGate® is not responsible for delays caused by incomplete information, delayed approvals or failure to meet agreed client responsibilities.
6. Intellectual Property Rights
All original materials, content, designs, strategies, software configurations and other deliverables may be subject to intellectual property rights.
- BrandGate® retains ownership of its pre-existing methodologies, frameworks, templates, tools and proprietary materials.
- Client ownership or usage rights for project-specific deliverables will be determined by the applicable service agreement.
- Third-party materials, software, stock assets and licensed resources remain subject to their respective licence conditions.
- Clients must not reproduce, distribute or commercially exploit BrandGate® proprietary materials without appropriate authorisation.
Where agreed deliverables are transferred to the client, such transfer will be subject to the applicable payment and contractual conditions.
7. Artificial Intelligence Services
BrandGate® may use artificial intelligence technologies, AI platforms and automated tools to support the delivery of consultancy and digital services.
AI-generated outputs may require human review, editing, verification and customisation.
AI systems may occasionally produce inaccurate, incomplete or unexpected results.
Clients remain responsible for reviewing and approving AI-generated materials before using them in their business operations.
BrandGate® does not guarantee that every AI-generated output will be error-free or suitable for every intended purpose.
8. Digital Marketing and Performance Disclaimer
Digital marketing outcomes may vary depending on industry competition, advertising budgets, target audiences, search engine algorithms, social media platform policies, market conditions, website performance and conversion factors, and product or service quality.
BrandGate® does not guarantee specific search engine positions, advertising returns, sales figures, lead volumes, website traffic or business growth unless expressly agreed in a separate written contract.
9. Third-Party Services
BrandGate® may work with or rely on third-party services, including advertising platforms, hosting providers, domain registrars, AI tools, analytics services and social media platforms.
These services are independently operated and governed by their own terms, conditions and privacy policies.
BrandGate® is not responsible for independent third-party service interruptions, policy changes, account restrictions or technical failures beyond its reasonable control.
10. Website Usage
Visitors agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorised access to website systems.
- Distribute malicious software.
- Copy or misuse website content without permission.
- Interfere with the website’s operation or security.
- Submit misleading, fraudulent or unlawful information.
BrandGate® may restrict access where misuse or unlawful activity is identified.
11. Confidentiality
BrandGate® recognises the importance of protecting confidential business information shared during professional engagements.
Both parties should take reasonable steps to protect confidential information and use it only for the purposes of the relevant engagement, subject to applicable legal obligations and any separate confidentiality agreement.
12. Limitation of Liability
To the extent permitted under applicable law, BrandGate® shall not be responsible for indirect or consequential losses arising from the use of its website, services or third-party platforms.
Nothing in these Terms and Conditions excludes liability that cannot legally be excluded under applicable law.
Any additional liability limitations applicable to a specific project will be governed by the relevant written agreement.
13. Privacy and Data Protection
BrandGate® respects the privacy of website visitors and clients.
The collection, processing and use of personal information are governed by the BrandGate® Privacy Policy.
Visitors and clients are encouraged to review the Privacy Policy available on the official website.
14. Changes to These Terms
BrandGate® may update or revise these Terms and Conditions when required due to changes in business operations, services, technology or applicable legal requirements.
Updated terms will be published on this website with a revised effective date.
15. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by the laws of India.
Subject to applicable law, disputes arising in connection with these terms shall be subject to the jurisdiction of competent courts in Ludhiana, Punjab, India.
16. Contact Information
For questions concerning these Terms and Conditions, website usage or BrandGate® services, please use the official BrandGate® website contact options.
Business Location: Ludhiana, Punjab, India.
BrandGate® – Where Brands Break Through
Digital Marketing | Artificial Intelligence | Business Development